Where are you located?
Vice Versa Boutique is located in the United Kingdom and its also where we ship our pieces from! We offer online shopping & shipping around the world to our beautiful clients. 

What are your shipping procedures?
We have a detailed outline by country on our shipping policies and procedures here!


Do you give discounts?
We love discounts as we are sure that you do! We often have promotions running monthly and seasonally. Discounts are only honoured at the time of checkout through using a registered discount code. You can find these promotions by following us on instagram and following our affiliates to get the best savings rewards! As our promotions are constantly changing we cannot honour discounts after your items have been checked out nor apply new promos to old orders.
Your checkout total with or without discount is the final price we will honour. 

What materials are your jewellery pieces made of ?
All our products are made by many different designers and manufactures from around the world who strive to use only the best quality materials. Most pieces are 100% handmade which really emphasizes our dedication to quality. 

Love & care has been put into every piece.

The metals and hardware of our pieces are made of a platted metal base that meets all safety standard for costume jewellery. All metals are lead and nickel compliant or in most cases free. We offer a wide range of gold platted jewellery for anyone with a concern or sensitivity to metals. It should be noted that the nature of costume jewellery varies piece by piece and some items may oxidize in transit due to climate changes and environmental factors.

Our stones, crystals and beads are made from many different materials. We offer a wide range of top quality Cubic Zirconia stones made in India that sparkle and shine just like real diamonds. Our stones and crystals can be made from quality semi precious stones, glass or quality grade plastics. In most cases the costs of our products reflect the quality of the materials used. If you want to know further the materials used then contact us with the names of the particular pieces you are needing information about. 

All pearls, gems, stones, jewels are faux crystals and should not be assumed to be real unless otherwise stated in the description of the product.

Disclaimer: We try to produce the best images of our products to ensure you know exactly what you are buying! Due to color setting on phones and monitors colors aren't always what they seem. It is important to read the description carefully to ensure the metals and colors are what you are expecting!