Return Policy

What is your return policy?

  We're super sad to hear that things didn't work out for you, but the good news is we accept returns within 14 days of purchase. Unfortunately we do not offer exchanges but we'll  give you a full refund instead, for you to then reorder on our website. Items must be in brand new and unworn condition with the original tags still attached and packaged.
We do not issue refunds or exchanges under any circumstance on earrings/nose studs including sets due to hygienic reasons.

All Customers will have their returns shipped back to us at there own expense. Please allow 14-28 days for a refund depending on courier used. We recommend using a recorded delivery to ensure your product is returned safely back to us, 

All sales are final on transactions using a discount code. Under certain circumstances refunds are issued in the form of store credit. 

We work closely with manufactures and designers to ensure the quality of your purchase. Every item you see has passed through a multistep inspection process to ensure the quality meets our high standards. In the very unlikely event you receive a manufactured flawed item a claim with photos must be submitted within 48 hours of your parcel being marked as 'received' from your postal carrier. Such items are subject to a straight exchange or store credit only.

 Our Return address is

10 The Spot, Osmaston rd, Derby, DE1 2JA, United Kingdom